Customer Service Survey Results

Thank you to everyone who participated in our survey!​ For a machine-readable version of these results, click here

A cover slide saying "Alamosa Public Library Customer Service Survey Results. We thank you! Your insight drives us forward!"
In 2025, Alamosa Public Library conducted a survey with 326 responses to assess customer service and gather improvement suggestions.
The image shows survey results for why people visit Alamosa Public Library, with 90% borrowing items as the top reason.
A pie chart illustrates responses to the question about getting needed resources, with insights on interlibrary loans and eBook content.
Survey results on library feedback: interlibrary loans, eBooks, hours, and tech help with suggestions for improvement.
Feedback on excellent library customer service covering topics like finding materials, tech help, and staff friendliness.
A suggestion form highlighting topics like extended hours, genre requests, resources, and eBook accessibility issues.
The image showcases positive comments about the Alamosa Library highlighting its helpful staff, community activities, and importance in literacy.